Privacy Policy

1. Introduction

Bifold Doors Liverpool ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we process personal data collected through our website, quote forms, and telephone inquiries.

2. Data We Collect

We collect and process personal information that you voluntarily provide to us when submitting a price calculation request or booking a technical survey:

• Contact Information: Full name, telephone number, email address.
• Location Information: Property postcode and installation address.
• Project Specifications: Opening width, panel counts, material choices, and optional notes.

3. How We Use Your Information

Your data is strictly used for legitimate business purposes associated with your enquiry:

• To calculate fixed price quotes for bifold doors.
• To arrange free technical surveys at your Liverpool property.
• To contact you via phone or email regarding your quotation.
• To issue FENSA certification and 25-year written guarantees post-installation.

4. Data Sharing & Security

We do not sell, rent, or trade your personal data to third-party marketing companies. We implement appropriate technical and organisational security measures to protect your data against unauthorised access.

5. Your GDPR Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to request access to, correction of, or erasure of your personal data held by Bifold Doors Liverpool. To exercise your rights, contact us at info@bifolddoorsliverpool.co.uk.

1. Data Controller Information

Bifold Doors Liverpool (operated by Countrywide UPVC) is the designated data controller responsible for personal data collected through this website. We are committed to protecting your privacy in accordance with UK Data Protection Legislation and the UK GDPR.

2. Information We Collect & Purpose

When you fill in a quote request or contact form on our site, we collect your full name, telephone contact number, email address, property postcode, and optional bifold door specification preferences. We collect this data solely for the legitimate business purpose of calculating accurate bifold door quotes, scheduling technical surveys, and executing installation contracts.

3. Data Storage & Security

Your information is stored securely in encrypted cloud databases and CRM systems. We enforce strict technical and organizational controls to protect personal data against unauthorized access, loss, or alteration. We do not sell, rent, or trade your personal data to third party marketing organizations under any circumstances.

4. Cookies & Tracking Technologies

We use essential functional cookies to enable interactive configurator tools and remember user consent preferences. Anonymous performance analytics cookies (Google Analytics 4) help us measure website traffic and improve user navigation experience. You can manage or disable optional cookies via our cookie notice banner.

5. Your Legal Rights

Under UK GDPR laws, you have the right to request access to personal data held about you, request corrections to inaccurate records, request erasure of your data, or object to processing. To exercise any of these rights, please contact our compliance desk at privacy@bifolddoorsliverpool.co.uk.